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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Bernadette Vanderveer

Bernadette Vanderveer

August 21, 2025

5  out of  5
rating by Bernadette Vanderveer
"Lauren at the Kyle Fadeley office is “-_The BEST Customer Service Agent “ I think I have ever spoken to! She walked me through every detail regarding the Drive Safe app. She put me on hold, did not disconnect me and actually came back to complete our call! I am super impressed and grateful for her professionalism and assistance!! Thank You Lauren!"
We responded:
"Thank you, Bernadette! We’re thrilled to know you had such a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Bill G.

August 21, 2025

5  out of  5
rating by Bill G.
"I got a flat tire today. This is when I found out that my car, and most hybrid cars from what the dealership told me, do not have a spare tire. Not only was I looking at buying a new tire, I was also looking at a towing expense. I called my long time State Farm office and spoke to Kristen. She was one of the most polite people I have spoken with in a long time. She confirmed that I had roadside assistance and towing coverage. She also explained that I could use the State Farm app and as long as the cost didn't exceed my coverage, there would be no out of pocket expense. I used the app. The tow service was assigned. They arrived in about 60 minutes. The tow truck driver was very nice. I received several text messages from State Farm verifying that everything was going okay. My day ended with me calling my State Farm office and thanking them. It's true, "Like a good neighbor, (my) State Farm (office) is there"!"
We responded:
"We really appreciate your kind words Bill! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Barbara Wilkerson

August 19, 2025

5  out of  5
rating by Barbara Wilkerson
"I needed to change the insurance upon trading cars. The agent I spoke with was extremely professional and made the process easy and almost effortless. Thank you!"
We responded:
"Thanks for your positive feedback, Barbara! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Camilo Meza

August 18, 2025

5  out of  5
rating by Camilo Meza
"I truly can’t say enough great things about Kyle Fadeley at State Farm and his entire team. From the moment I started my policy, they have gone above and beyond to make sure everything is taken care of and that I fully understand all of my options. Not only is Kyle incredibly knowledgeable and professional, but the rest of his staff — Liz, Joe Reed, and the whole team — are just as friendly, helpful and responsive. Every time I’ve called in with a question or needed to make a change to my coverage, someone on the team has taken the time to walk me through everything and make sure I was completely satisfied. It’s rare these days to find an office where every single person makes you feel valued and genuinely cared for, but that’s exactly what you get with Kyle Fadeley’s team at State Farm. If you’re looking for reliable, honest, and personalized service, I highly recommend trusting your insurance needs to Kyle, Liz, Joe Reed, and the entire staff. You’ll be in great hands!"
We responded:
"We appreciate your review! We're glad to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Geraldine Ingle

August 15, 2025

5  out of  5
rating by Geraldine Ingle
"I use State Farm to insure my home and another property as well as my autos. The personal service is exceptional."
We responded:
"We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Leslie Andrews

August 14, 2025

5  out of  5
rating by Leslie Andrews
"Very responsive and professional service.Liz is wonderful to work with."
We responded:
"We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Jade Rollins

August 13, 2025

5  out of  5
rating by Jade Rollins
"Liz is an absolute SUPER STAR!! She's extremely helpful and prompt. My gratitude for her help with recent questions and concerns goes way about 5 stars. Her customer care is top notch. Thank You, Liz!!!"
We responded:
"Thank you for your 5-star review Jade! My team and I are happy to be your good neighbor!"
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Mary Douglas

August 11, 2025

5  out of  5
rating by Mary Douglas
"I went into Kyle Fadely's office today to get the Drive Safe Beacon properly installed onto my car. Liz assisted me with updating the information online & adding the device to the car. She was very knowledgeable & personable. The overall visit was awesome. Everyone should have a State Farm agent as mine."
We responded:
"We appreciate your review Mary! If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Jeffrey Strasser

August 8, 2025

5  out of  5
rating by Jeffrey Strasser
"Been working with Kyle and his team for 25 years, always outstanding service!"
We responded:
"We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Jolene Gale

July 31, 2025

5  out of  5
rating by Jolene Gale
"Always very friendly and helpful!"
We responded:
"Thanks Jolene - We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Amy Schronce

July 31, 2025

5  out of  5
rating by Amy Schronce
"I love the Kyle fadeley crew! Thanks for taking care of me and for the wonderful customer service and kindness. ❤️ Amy"
We responded:
"Thank you, Amy, for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Gabby Johnson

Gabby Johnson

July 30, 2025

5  out of  5
rating by Gabby Johnson
"Customer service is impeccable."
We responded:
"Thank you, Gabby, for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Trish Baptiste

July 21, 2025

5  out of  5
rating by Trish Baptiste
"Always helpful and knowledgeable."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Aver Rouse

July 17, 2025

5  out of  5
rating by Aver Rouse
"It was a pleasure working with Shana! I reached out to her with a complex request and a very short turnaround. She showed me that she's a Pro! She reached out while she was at a conference, worked on the request, listened to all of my points (right or wrong) with patience and kindness, she researched, and then she got me the appropriate coverage. She's fast, competent, and kind. I highly recommend her."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Harrison Jack

Harrison Jack

July 16, 2025

5  out of  5
rating by Harrison Jack
"Kyle and his team are a pleasure to work with. Professional, Fast, and on top of your policy. Would recommend them to anyone looking for a reliable insurance team to partner with."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Frank George

Frank George

July 15, 2025

5  out of  5
rating by Frank George
"I have been with the Kyle Fadeley State Farm Insurance Agency for 7+ years. Anytime I have an issue or question about my auto insurance I have received a fast and satisfactory answer. They always resolve the issue."
We responded:
"Thank you Frank. We appreciate you!"
Profile photo of Brad Morris

Brad Morris

July 10, 2025

5  out of  5
rating by Brad Morris
"I have used the Kyle and the Team for many years with great success! They are always attentive to my needs and concerns. They return calls promptly on the rare occasion that they don’t handle it the first time I call. When I’ve had a claim they are completely supportive! Cannot say enough good things about them. Highly recommend!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Kimberly Potts

June 27, 2025

5  out of  5
rating by Kimberly Potts
"Liz was very helpful in providing information about my homeowner's insurance options. She also took the time to explain some details about my car coverage. I appreciated her clear communication and friendly approach—great customer service!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Karen Schwartz

Karen Schwartz

June 18, 2025

5  out of  5
rating by Karen Schwartz
"Responsive and friendly staff!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Kelly Zawistowski

Kelly Zawistowski

June 18, 2025

5  out of  5
rating by Kelly Zawistowski
"We have had our insurance with Kyle for 20 years! His team always makes everything so easy and flawless!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Duane C

Duane C

June 14, 2025

5  out of  5
rating by Duane C
"I was referred to this agency by my leasing office and wow I was blown away by the professionalism. Joe Reed took the time to answer my questions and get me the best prices for what I needed. It's been a long time since I've experienced this level of awesome customer service, and the Kyle Fadeley agency has a new customer for life. Thanks everyone!!!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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patty harisis

June 13, 2025

5  out of  5
rating by patty harisis
"I cannot say enough good things, but this team certainly deserves higher than a 10 rating. Kyle and his team, specifically Joe Reed, are nothing short of amazing!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Melissa Robinson

Melissa Robinson

June 5, 2025

5  out of  5
rating by Melissa Robinson
"Super nice staff!! Always available when you need them. Shane has been so helpful & very quick to respond with all the changes we have gone through as a family."
We responded:
"Thank you Melissa!"
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georgeinthecord

May 27, 2025

5  out of  5
rating by georgeinthecord
"I called and worked with Lauren today, I had some questions about adding a new car to my policy and she was super helpful and FAST. I've worked with a few people here and everyone has been extremely helpful. Even when I ask random questions, no one has ever tried to oversell me on anything, they just give helpful info! No one is ever going to be like, "Oh man, I can't wait to call my insurance agent" but if there ever was going to be a time, it's probably when I have a question for the people who work here."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Dewayne Freeman

Dewayne Freeman

May 13, 2025

5  out of  5
rating by Dewayne Freeman
"Very professional and polite"
We responded:
"Thank you Dewayne. We appreciate you."