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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Leigh Cifone

March 21, 2024

5  out of  5 rating by Leigh Cifone
"Highly recommend this State Farm Team. Lauren has been fabulous to work with when we switched to this Agency in March of 2023. She is quick to respond and follow up to our inquiries. We haven't had any claims or major issues so far, but I feel confident that Kyle, Lauren & Team would take care of us. My only wish was that they had a magic wand to stop the insanely rising Insurance costs - but so far are the most cost efficient I can find. Definitely give this State Farm team a chance to earn your business like they have mine."
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astrid jain

March 14, 2024

5  out of  5 rating by astrid jain
"Lauren at State Farm was a tremendous help with getting my mother’s insurance policies switched to North Carolina after her move. She couldn’t have made it more seamless and straightforward. She found us ways to save money compared to our old policies without me even asking. She did this all in a matter of hours. So appreciative that we found her!!"
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Cheri Hawkes

March 14, 2024

5  out of  5 rating by Cheri Hawkes
"I couldn't let the day go by without saying THANK YOU to Liz and team. They are just wonderful! Always responsive, personable and knowledgeable. The customer service and attention to detail is impeccable. I needed a document for my son's DMV testing and Liz delivered it within minutes. Thank you! Thank you! Thank you!"
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K Bartlett

January 25, 2024

5  out of  5 rating by K Bartlett
"I have been with Mr. Fadley since the early 2000s. Every one has always been professional and helpful."
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Jennifer Karnwie

January 24, 2024

5  out of  5 rating by Jennifer Karnwie
"Joe Barnhart worked with us as returning customers and got us back all the benefits we had before and better."
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L. Everette

January 17, 2024

5  out of  5 rating by L. Everette
"Shane was awesome! His patience, thoroughness, and pleasant personality made for an wonderful experience. I'm so happy to have found a new insurance family and look forward to a great relationship with this agency."
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Sharon Banks

January 12, 2024

5  out of  5 rating by Sharon Banks
"Very informative and welcoming when needing to shop for insurance. Joe Reed was most helpful."
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Elaine Walters

January 11, 2024

5  out of  5 rating by Elaine Walters
"I would like to thank Joe Barnhart, for all his help and patient with me in regards to my auto insurance. Great customer service."
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Brandon Lock

January 10, 2024

5  out of  5 rating by Brandon Lock
"Great service. Lauren was very polite and helpful. The location and the inside design is great."
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Larry Wright

January 9, 2024

5  out of  5 rating by Larry Wright
"This State Farm office is AWESOME!! They referred me to a company for a roof repair, very happy to report, no more leaks. Thank you Joe Barnhart for always taking good care of my family."
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Robin Bacote

January 5, 2024

5  out of  5 rating by Robin Bacote
"Amazing customer service. Always helpful and supportive. Shana and Liz you rock!"
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Kim Napier

December 23, 2023

5  out of  5 rating by Kim Napier
"Relocating to another state is normally stressful. Shana was helpful, informative and made the whole process extremely easy. She was a pleasure to work with and I would highly recommend this State Farm office."
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Alex Grant

December 21, 2023

5  out of  5 rating by Alex Grant
"Lauren is so helpful over the last few weeks switching insurance companies. Amazing customer service and care can't wait to see how well the service is for car and renters insurance!"
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Allison Groves

December 16, 2023

5  out of  5 rating by Allison Groves
"Lauren was so helpful and efficient getting everything set up for me with a cross country move. The customer service at this agency can’t be beat!"
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F He

December 15, 2023

5  out of  5 rating by F He
"The representative was very helpful and tried his best to help me."
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Winter Davis

December 12, 2023

5  out of  5 rating by Winter Davis
"Joe B is absolutely amazing! I admit I can be farely bratty and rebellious as I’m still learning how to navigate economically. But Joe has always remained calm and professional while dealing with me. He’s always thorough with his explanations and is able to break down complicated insurance concepts in a way that “I” can understand. He has sat through countless rants and has always been able to reason with me. Most importantly Joe is honest! He has had to take the brunt of a lot of my concerns regarding policy increases but it has always been with an empathetic tone and a dash of “Keeping it Real”. Thanks Joe. In a world of disassociated sales men Joe has maintained my trust!"
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Sandy Whitaker

December 11, 2023

5  out of  5 rating by Sandy Whitaker
"Such a great staff of folks who are kind and informative! Been with them for almost 20 years!"
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Maggie Smith

December 4, 2023

5  out of  5 rating by Maggie Smith
"We have the pleasure of dealing with Kyle Fadeley State Farm for almost 5 years now. I cannot say enough about how easy they are to work with! Our rates have always been fair and the customer service is impeccable! Kristen is always polite and friendly and is a truly a delight to work with. Thanks for taking such great care of us and doing it with a smile!"
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Sammie Mortensen

November 20, 2023

5  out of  5 rating by Sammie Mortensen
"Lauren Fiore is amazing! As a first time insurance buyer, she has has helped me with my auto and renters insurance, and has been incredibly patient and kind. She's taken time on the phone and via email to help explain all the terminology, policies, and has provided me quick responses when I have needed any addition documents. Would highly recommend!"
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Tom Root

November 19, 2023

5  out of  5 rating by Tom Root
"Joe has been very helpful and professional in assisting me to replace both my Home Owners and Auto insurance. I will give him my referrals to everyone who asks me in the future. Thank you very much, Tom Root"
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Jennifer Nakrani

November 19, 2023

5  out of  5 rating by Jennifer Nakrani
"I highly recommend Kyle and his staff. They are very friendly and knowledgeable. They helped me get the best rates. A big thank you to Joe. You were excellent to work with!"
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anil savarapu

November 17, 2023

5  out of  5 rating by anil savarapu
"Talked to Joe Reed who was just awesome and excellent. Was very patient and answered all questions. Just awesome experience!!"
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Ashlyn Almond

July 31, 2023

5  out of  5 rating by Ashlyn Almond
"I highly recommend Shana Chapman at this agency! She is always prompt and thorough with my requests. She maintains professionalism and always has such a cheerful attitude. I love seeing her sweet smile when I go into the office."
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Marvin Steele

May 3, 2023

5  out of  5 rating by Marvin Steele
"Friendly service. Quick and responsive to your questions on your insurance policy."
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Tori Sloan

March 22, 2023

1  out of  5 rating by Tori Sloan
"Everything was all well and fine until one of us got a ding on our record, and our premiums went up a completely unreasonable amount. So I started shopping around for new policies, and I found one that was the same coverage for even less than what our original premiums were. As we went to cancel our SF policy, not only were we told that we must have lied to the new company because such low rates didn’t exist (they have to pull an MVR so even if we lied they would STILL KNOW), but the office wouldn’t even acknowledge my correspondence, instead going around me to my partner as though I was a child. They then accused us of lying when the policy was created, saying we were married, when we never have been, and it was never implied. Suddenly we should have never been approved for our policy to begin with. Our new policy went into place before we terminated the State Farm policy, and the new cards and declaration pages were all sent to the office, as well as official letters from the new insurance to request cancellation. But now we’ve been reported to the DMV for a lapse in coverage? Cool. Such a thing has never happened to us before with other insurance companies. I will discourage anyone and everyone from using this office because of the terrible service. For years it was great- quick responses, and claims were handled with ease, but the second you make a mistake, even having a spotless record beforehand, they will treat you subhuman."