State Farm® Insurance Agent Kyle Fadeley

"Kyle’s team and state farm in general has been really good to me! Top notch customer service over the years!"

"My experience was seamless. The rep was very knowledgeable and professional."

"My agent has solved an issue I have been tackling for over a month. A local restoration company out of Pineville stole my insurance payment, cashed it illegally and would not return it. Kyle made a call and before end of day they hand delivered my check. Knowledge is power and he used it. His assistant Liz was right on point also. I’m so thankful."

"Just wanted to share how great the Kyle Fadely State Farm Family has been to our family! Everyone from Joe, Shane and Shana and of course Mr. Kyle have always gone over and above to help us! 2 kids through cars! Moving states! Home insurance! Our cars! We have been part of the family for almost 14 years! Thank you for all your help! We know that insurance costs can be a lot to deal with but when you have pleasant-knowledgeable -efficient associates to help you it’s not as hard!! :)"

"I have been with the Kyle Fadeley State Farm Insurance Agency for 7+ years. Anytime I have an issue or question about my auto insurance I have received a fast and satisfactory answer. They always resolve the issue."

"My wife & I have had our cars & home covered with Kyle for years. They have handled any issues quickly & efficiently from a totalled vehicle to a simple issue with DMV. Their office is always very responsive. Would recommend highly."

"Our family recently relocated to North Carlolina so we needed to transition our insurance policies to our new home state. I can honestly say that Joe Reed in the Charlotte State Farm office was a tremendous help in the process, provided outstanding 5 star service and made the process much smoother than it might normally have been. We are very grateful for his support!"

"I love State Farm."

"Great experience overall. Agent Shane was not in a rush and explained everything in details. Outstanding customer service. He will be great with the community of senior citizens in this area 👍 💙"

"I love the agency! They are so easy to work with. Kyle is wonderful and Lauren is very attentive and Joe Reed is my go to guy for all my needs. Shana is extremely nice and I met her new agent today Oliver the dog! Great people and great insurance company! Thank you for always being so helpful!"

"Awesome customer service. Very helpful staff"

"Kyle Fadeley State Farm has been good to me. They’re always professional, knowledgeable and informative. I appreciate doing business with them. I look forward to utilizing more products available to me and my family."

"Always getting help from State Farm, my agent Lauren went above and beyond for taking action immediately so I could work out getting my new car asap!"

"Two starts because one is easier to remove - Agent gets defensive and deflects fault when questioned about changes to policy not made when requested by policy holder. Takes several calls to get a call back. Overall very frustrating because she makes excuses to not make changes that will decrease/remove vehicles covered. Even questions why I have 3 vehicles in my policy. 1- I can 2-they are mine 3- business and pleasure and family . What does it matter I’m paying for them. Never said I drove them all at the same time. Several times I gave my new number to her secretary the 1800 number and emails . still repetitively call the old number claimed to leave messages even stated I was Not the policy holder even after being verified by the 1800 customer service number because she would not answer my calls! insinuating that’s why I had my number changed. I tried to give her the policy # to the secretary as to avoid confusion at the call back time she said we have caller id I dnt need your policy number. So apparently my new number was in the system but yet she called and left messages at the old number for weeks ?! - hmmm"

"All the staff are great and prompt with getting back to you. Shana and Lauren helped me today. Thanks ladies!"

"Always a great service with Shane! Totally up to my expectations"

"I am greatful that I don't have to call State Farm often, but when I do, it's always the best experience. Joe Reed is not only professional, but personable. Even if he doesn't know the answer, which is very rare, he finds it. I'm truly grateful for the Kyle Fadeley team. They feel like family!"

"I have been working with Kyle Fadely State Farm office and our Joe Reed for over five years now, and we couldn't be happier. The level of personalized service they provide is top-notch. They truly take the time to understand our needs, and it feels great knowing we have a team that actually cares about our coverage. Highly recommend if you want an agent who knows your name!"

"Joe Barnhart has been our go-to for all kinds of insurance in the past years. He has been nothing but patient and helpful with us. At this point, we know his price point is the most reasonable for us. We started because of the quotes and stay because of the level of service Joe provides!"

"Great agency, got me set up instantly"

"I would rate more than 5 star for Mrs Lauren kiore. She is passionate, quick, and nice. Thanks a lot for helping and taking care everything."

"Responsive, efficient and knowledgeable. My contacts: Shana and Lauren of Kyle Fadeley Ins."

"I've been with this State Farm office for so many years, they are awesome!!!, down to exceptional customer service. My primary contact is Shana Chapman, there are so many words to describe her, I can say this; to know her is to love her and she does her job very well!!!!"

"I've worked with Joe Barnhart out of this office for the past few years. He's always given me great service and checked back in periodically to make sure I was good and offer me new services. I started with just renters insurance, but have now happily switched over my car insurance to State Farm as well. I'm recommend SF to anyone, but specifically this office for a good experience with fair pricing."

"Do NOT purchase insurance with this company! I had maintained a policy with this branch for over 20 years. I filed a total of three claims over the period of two decades. Kyle Fadeley came to my home and raised my deductible from $500 to $2500 and never explained why. I have always had an impeccable payment history with all premiums paid punctually through escrow each month. My credit score has been in the 800 range for many years. I hardly ever heard from the agents in this branch. I was recently contacted out of the blue and was told that they will be terminating my policy at the end of this month. They never gave me any type of transparent reason. This is deeply concerning given my longstanding relationship with this agency and the absence of any prior issues. This has been a very difficult and stressful process but I was able to purchase a new policy elsewhere at a much better rate. I rarely leave any reviews, but I wanted to share my experience with other honest hardworking people like myself. Old saying, when you know better, you do better."